Monday, October 12, 2009

Holiday Inn Dayton, OH

So we took off on Friday to head down to Dayton, OH for my cousin's wedding. I was beyond excited. This was going to be the first trip that my fiance and I had made together. He doesn't travel much after the accident but he was excited as well. We booked a nice handicap accessible suite including a sitting room with couch, bedroom with king size bed and kitchen with a fridge, microwave and wet bar. We were going to have it made.........that was until we got there and the front desk told us that we did not have a reservation for the handicap suite but instead they had reserved a "regular" room for us. We had just traveled over 6 hours and she was about to mess with the wrong person! Regardless of the fact that I reserved the room by calling the actual hotel and speaking with them about our "special" needs and not using the general 800 number for reservations.....and I had a printed copy of my confirmation stating the exact details of the room I reserved, but she insisted that there was NOT a handicap accessible suite in their hotel. After a few minutes of me trying to rip this ladies face off she finally admitted that there WAS a handicap suite but it had been double booked and the other party was already checked in. She then proceeded to tell me that they didn't have anymore wheelchair accessible rooms available in the hotel.....If you know me at all, you know that at this exact minute I lost it......I was NOT going to go back to the car to tell my fiance that we had just traveled this far and had no place to lay our head. Traveling is not easy for him and I was not about to make the journey even worse! Needless to say, after a few select words from myself, the front desk was able to miraculously find us an available handicap room for the weekend. It obviously wasn't the suite we had intended on, but it was good enough! There was a king size bed, but most importantly there was a wheelchair accessible bathroom.

And this was just the start to our lovely only goes downhill from there!!!

FYI ~ Holiday Inn - Dayton (North) is NOT ever going to get a recommendation from me.

1 comment:

Abbie said...

What a hassle. I'm sorry that you had to deal with that.