Wednesday, January 13, 2010

Glad he bought the warranty.....NOT!

I haven't been wearing my engagement ring for over 3 weeks. I've lost 30 lbs and the ring no longer stays on my finger. Between the months of November and December I bet my ring fell off no less than 75 times. It would fall off at the gas station (and roll under other people's car), it would fall off at the grocery store (and get run over by a cart shooting the ring 10 feet down the aisle), it would fall of while I was shoveling (thank goodness the ring is still so shiny), it would fall off at work (and roll under equipment out in shop)........let's just say my ring has been through hell and back these past few months and it shows. The diamond on top has a prong loose and the row of diamonds that line the side are going to fall out any minute. The part of the ring holding in the diamonds is so severely bent that it isn't even touching them on one whole side.

I know that I need to get it re-sized but the jewelry store has now closed and the company that is supposed to be handling my warranty is a b*tch to work with. They are telling me it will take a minimum of 12 weeks to "look" at the ring. They want me to MAIL in my ring....yes, you read that correctly.....they want me to MAIL a $4000 ring to them. So it's not just the idea of being without my ring for 3-4 months, but there is no way on God's green earth I'm putting my ring in an envelope and hoping it reaches it's destination.

So, here is my dilemma.....what am I supposed to do now? Will another jewelery store do the work on my ring even though it wasn't purchased there? What is the cost going to be? Do you really think it's safe to MAIL my ring? And is 3-4 months a normal time frame to fix my ring?

1 comment:

Kelly said...

If you mail the ring through the US Post Office, you can insure the ring up to any amount. I had to mail mine to my jeweler to be resized, and the lady at the post office didn't seem to bat an eyelash when I had to ensure the package for thousands of dollars. That being said, it can't hurt to take it to a local jeweler to get a quote and see if they can repair and resize it for you. Most likely, it will have a much quicker turnaround time and you won't have to stress about it getting to a company that has already given you a hard time. Good luck!